Iowa Bankers Mortgage Corporation Signs Contract for Black Knight’s MSP Maintenance System, Adds Additional Solutions to Support Growth

JACKSONVILLE, Florida., March 8, 2022 /PRNewswire/ — Today, Black Knight, Inc. (NYSE: BKI) announced that Iowa Bankers Mortgage Corporation (IBMC), a subsidiary of the Iowa Bankers Association, has signed a contract to use the Mortgage Management System Black Knight MSP loans. MSP is a comprehensive, end-to-end platform that supports all aspects of service – from loan onboarding to default – for first mortgages, as well as home equity loans and lines of credit, on one system. Currently, the MSP system manages approximately 37 million active loans, more than any other in the industry. In addition to the industry-leading MSP system, IBMC will leverage several other innovative solutions from Black Knight to support its continued growth and focus on customer experience.

“At IBMC, we are committed to meeting the growing needs of our banks and owners,” said Dan Vessely, president of the IBMC. “As our business supports an increasing number of customers, it is increasingly important to have an established relationship with a trusted technology provider. We are delighted to have Black Knight and their proven software and expertise alongside us as we move forward.”

IBMC support representatives will also leverage the innovative Black Knight customer service solution, which was developed using a cloud-first approach, to access a detailed, holistic and timely view of key information needed to provide exemplary service at the customer touchpoint. The solution presents a customer’s loan, home, and neighborhood information through an intuitive, easy-to-use user interface, helping representatives answer customer questions faster, more accurately, and more efficiently. Customer service is seamlessly integrated with the MSP system and Black Knight’s digital service solution.

Servicing Digital is an interactive, consumer-friendly web and mobile solution that provides easy access to personalized and timely mortgage and home information. This powerful application, which was also developed using a cloud-first approach, supports deeper consumer relationships and engagement by enabling customers to make mortgage payments and explore refinancing opportunities and more, all from the convenience of the web or mobile device. Since IBMC implements both customer service and digital service, the company’s support representatives will have a view of what their borrowers see on their side when they call, facilitating an even more productive conversation. and rewarding.

To streamline default processes, the company is adding Black Knight’s comprehensive suite of default solutions to help reduce cycle times, reduce operating costs and improve non-performing loan efficiencies. This includes Loss Mitigation, a feature-rich web-based solution that supports industry-standard retention and liquidation procedures to help streamline operations and mitigate risk. Loss mitigation leverages advanced rules and logic to guide users through step-by-step processes, including validation points throughout the workflow, to help reduce missed steps and overlooked information.

IBMC also uses several of Black Knight’s service-oriented data and analytics solutions, including the Actionable Intelligence Platform (AIP). AIP delivers strategic, proactive and actionable analytics to the right people in an organization at the right time, so they know what action to take next. In addition, the company will leverage McDash’s industry reports from Black Knight, which provide insights into late and prepayment payments, turnover rates and industry-level mortgage performance data. ‘State. These reports are used to support benchmarking and analysis, portfolio management, strategy development and more.

“Black Knight recognizes that Iowa Bankers Mortgage Corporation is committed to building strong relationships – from those it builds with local customers to those it builds with vendors and third parties,” said Joe Nackashi, president of Black Knight. “It is a privilege to be among these trusted and valued suppliers and an honor to deliver the innovations that will help IBMC do even more for its customers.”

About the Dark Knight
Black Knight, Inc. (NYSE: BKI) is an award-winning software, data and analytics company that drives innovation in the mortgage and real estate lending and servicing industries, as well as in capital markets and secondary. Businesses leverage our robust integrated solutions across the homeownership lifecycle to help retain existing customers, win new customers, mitigate risk and operate more efficiently.

Our customers rely on our proven, comprehensive, and scalable products and our unwavering commitment to providing superior customer support to achieve their strategic goals and better serve their customers. For more information about Black Knight, please visit www.blackknightinc.com.

About Iowa Bankers Mortgage Corporation
Iowa Bankers Mortgage Corporation (IBMC) has served the single-family real estate needs of community banks since 1979. IBMC staff have deep expertise in mortgage banking, secondary market requirements and loan servicing. For more than 40 years, IBMC has brought this expertise to community banks, offering a variety of competitive channels and tools to tailor services to each bank’s individual needs. To learn more, visit www.ibmc.com.

For more information:


michelle kersch

Mitch Cohen

Dark Knight, Inc.

Dark Knight, Inc.

904.854.5043

704.890.8158

[email protected]

[email protected]

SOURCEBlack Knight, Inc.

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